Writing

Notes from the delivery floor

How large companies actually get AI into production, what slows them down, and what to measure instead. New pieces arrive here first.

4 min read

How to read an AI exposure score, one task at a time

A role-level AI exposure score hides the decisions that matter. How we break each occupation into tasks, and what a paralegal's scores show.

Adapted from my LinkedIn posts of July 14, 15, 16 and 27, 2026

3 min read

What auditable AI means in a regulated industry

Four requirements and one immutable log decide whether enterprise AI survives the compliance review. They are a day-one architecture decision.

Adapted from my LinkedIn post of June 18, 2026

3 min read

Own the learning loop and rent the model underneath it

Models change every few weeks. The lasting value is what you build on top: evals, traces, workflows and governance you can carry to the next model.

Adapted from my LinkedIn post of June 17, 2026

3 min read

The seven frictions, and how to find yours in two hours

Almost every delay between an approved idea and a live user lands in one of seven places. A whiteboard, two dates and the people who waited are enough to find yours.

Adapted from Chapter 3 of The Seven Frictions

2 min read

Walk one use case yourself, end to end

The exercise I ask every IT leader to do before anything else. Pick one small use case, stay with it from idea to production, and write down every wait.

Adapted from the introduction to The Seven Frictions