QueryNowJobRoute.aiThe Seven Frictions
Founder & CEO, QueryNow
I build AI that does real work inside a company's own systems. My clients pay when it works.
What twelve years of enterprise delivery taught me
An idea gets approved in a week, then waits months for access, reviews, test environments and data before one customer sees it. I wrote The Seven Frictions to show where those months go, and I run QueryNow to win them back, one workflow at a time.
The book, 2026
Why IT Slows Innovation in the AI Era, and How to Fix It
Your company is not short of ideas. It is short of calendar.
A ticket, not a toggle.
A sandbox key waits in a queue behind requests that have nothing to do with it. None of this is hard. All of it is queued.
Two companies and one community. In all three I am the person on the call. More on the work
QueryNow, founded 2014
QueryNow builds AI agents and automations that run inside a company's own systems, for regulated industries that cannot afford a pilot that never ships.
JobRoute.ai, co-founded 2026
JobRoute scores the AI exposure of every occupation in the United States, task by task, from public labor data. Workers get a free AI Ready Score, and employers and public agencies plan reskilling from the same data graph.
TiE Dallas, charter member
I mentor high school and college founders who are learning to build companies with AI, and taught the TYE 2026 masterclass on AI apps and cloud. See the session
Notes on shipping AI inside large companies. All writing
One number, for one pilot, with the waits written underneath it. How to measure the days between an accepted idea and the first live signal, and why you should never bonus it.
Adapted from Chapter 5 of The Seven Frictions
Almost every delay between an approved idea and a live user lands in one of seven places. A whiteboard, two dates and the people who waited are enough to find yours.
Adapted from Chapter 3 of The Seven Frictions
The exercise I ask every IT leader to do before anything else. Pick one small use case, stay with it from idea to production, and write down every wait.
Adapted from the introduction to The Seven Frictions
I read every message myself. If there is a fit, the call is with me, not a sales team.
